Our Story

First Bus is one of the UK’s largest bus operators, with a fleet of c.4,500 buses carrying over a million passengers a day. We serve two-thirds of the UK’s 15 largest conurbations, including major urban areas such as Portsmouth, Bristol and Glasgow, with a fifth of the market outside London.

Making journeys easier for our customers, we were the first national bus operator to accept contactless card payments across all of our services and our First Bus app is voted ‘best in class’ amongst UK bus operators. 

Our most recent investments are in new, state-of-the-art buses across our key networks. We work proactively with our local authority partners, making a positive impact on air quality, tackling congestion and improving customer experience. 

We are focused on First Bus becoming a leader in the transition to a low-carbon future and are committed to operating a zero-emission bus fleet by 2035. We have a fleet of coaches available for charter and operate some tendered services such as Park & Ride contracts. We also operate the Aircoach network in Ireland.